Privacy and Sharing of Information

I authorize the clinic and its associated health professionals to collect my personal and medical information . In addition, I authorize the clinic and its associated health professionals to communicate with my family doctor and/or referring doctor as deemed necessary for my beneficial treatment. I also understand that my personal and medical information is confidential and will only be disclosed to third parties with my permission.

Any cancellations with less than 24 hours of notice will have a cancellation fee amounting to 50% of your scheduled service.

Clients who miss/no show to their appointments without prior notification will be charged in full for the scheduled service.

Cancellation policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee to the card on file.

Refunds

Rapid-Relief Guarantee: If we are unable to improve your issue during the first session, we will provide a full refund.